Refund & Cancellation Policy
1. In short
This policy applies to payments made to WebSquare Software Private Limited for Taareekh (taareekh.com, app.taareekh.com and the Taareekh mobile apps). It forms part of our Terms & Conditions.
- 90 days free first. Every new firm gets a 90-day free trial with full access, so you can decide before paying anything.
- One yearly plan. After the trial, Taareekh costs ₹499 per year (regular price ₹999), including GST. Prices may change for future renewals.
- No automatic charges. Plans do not auto-renew. We never deduct money without you choosing to pay.
- Non-refundable. Once paid, the yearly subscription fee is not refunded, including for unused time — except in the cases listed in section 3.
2. Cancellation and expiry
Because plans do not auto-renew, there is nothing to cancel. If you do not want to continue, simply do not renew.
- During the trial: you can stop using Taareekh at any time. Nothing is charged.
- After paying: your plan stays active until the end of the year you paid for. Stopping early does not give a refund for the remaining time.
- At expiry: we remind you before your plan ends. If you do not renew, the Service is paused, but your account and data are kept and are not deleted. Renew any time to pick up where you left off.
- Closing your account: if you want your account and data deleted, write to support@taareekh.com. Deletion follows our Privacy Policy. Closing an account does not make fees refundable.
3. When you do get a refund
| Situation | What we refund |
|---|---|
| You were charged twice for the same plan | The extra payment, in full |
| Money was deducted but the payment failed or the plan did not activate | The full amount, unless we activate the plan instead at your choice |
| We close your account without any breach of our Terms by you | The unused part of your subscription, plus unused Wallet Credits |
| You reject a material change to our Terms and close your account before it takes effect | The unused part of your subscription |
Wallet Credits (used for Tareekh Alerts sent to clients on WhatsApp; standard charges may apply) are prepaid and non-refundable, except in the cases above or where a purchase was charged in error. If an alert fails to send, its credits go back to your wallet automatically.
4. How to ask for a refund
- Write to us at support@taareekh.com from your registered email or mobile number, with your transaction ID, date and amount. Please write within 30 days of the payment.
- We reply within 2 working days, and confirm or decline the refund within 7 working days.
- Money back: approved refunds go to the original payment method (card, UPI or net banking) through our payment gateway, Atom (NTT DATA Payment Services India), within 5–7 working days. Your bank may take longer to show it.
- Chargebacks: please contact us before raising a dispute with your bank. If a chargeback is raised, the account may be paused until it is resolved.
Grievance Officer: Mr. MK Palsania, WebSquare Software Private Limited, 311, Third Floor, Center Tower, Central Spine Road, Sector 2, Vidhyadhar Nagar, Jaipur, Rajasthan 302039 · grievance@taareekh.com
Version 1.0 · Effective 11 October 2026